Events · Cards
card.index_failed
Card indexing failed
Indexing of a card version failed (data.reason is a neutral code). The card keeps the error status until it is uploaded or re-indexed again.
- Object type
- card
- Delivered to
- Endpoints that can see the object: by role, data profile and collections
Payload
idstringrequiredEvent ID (
evt_…), also sent as thewebhook-idheader. Use it to drop duplicate deliveries.typestringrequiredAllowed values:
card.index_failedcreated_atstring (date-time)requiredWhen the change happened (UTC).
org_idintegerrequiredapi_versionstringrequiredContract version of the
dataschema.sequenceintegerDelivery sequence number within the endpoint (absent for a test event).
payloadstringrequiredthinmeans nodata: read the object through the API.Allowed values:
fullthindataobjectFields
job_idinteger | nullThe indexing or export job.
versionintegerrequiredreasonstringrequiredNeutral reason code (extensible enumeration: treat an unknown code as a generic failure). Examples:
unprocessable,too_large,timeout,upstream_unavailable,internal.
testbooleanrequiredA test event sent by
POST /v1/webhooks/{webhook_id}/test.
Example delivery
{
"id": "evt_0123456789abcdef0123456789abcdef",
"type": "card.index_failed",
"created_at": "2026-10-24T10:00:03Z",
"org_id": 1,
"api_version": "1.62.0",
"sequence": 1042,
"object": {
"type": "card",
"id": "c_9f2e41"
},
"payload": "full",
"data": {
"card": {
"id": "c_9f2e41",
"title": "Refund policy",
"collection": "support",
"collection_id": 3,
"version": 4,
"kind": "text",
"status": "error",
"verification_state": "trusted",
"owner_id": 7,
"tags": [
"billing"
],
"external_id": null,
"metadata": {}
},
"job_id": 4410,
"version": 4,
"reason": "unprocessable"
},
"test": false
}Receiving events
Each delivery is a POST request with this JSON body to your endpoint. Verify the webhook-signature header (Standard Webhooks) before you trust the body, answer with a 2xx status within a few seconds, and do the work afterwards. Deliveries to one endpoint keep the order of events; a failed delivery is retried with growing pauses.
New event types and new fields can appear at any time: skip the types and fields you do not know.