Objects

ConversationPublic

Fields

• idstringrequired
• titlestringrequired
• collectionstringrequired
• qualitystring

  Answer mode of the conversation, as the quality parameter of an answer request: fast (quicker) or precise (more accurate). Without the field, the organization's default mode applies (since 1.62.0).

  Allowed values: fastprecise

• card_idsarray of stringrequired
• pinnedbooleanrequired
• created_atstring (date-time)required
• updated_atstring (date-time)required
• questionsintegerrequired
• deleted_atstring (date-time) | nullrequired
• unreadboolean

  The conversation has an answer that was completed on the server after the user left the page; opening the feed clears the mark. The field is present only when the mark is set (1.55.0).

• scopeChatScope

  Question scope of the conversation; the field is present only when a scope is selected (1.55.0).

Part of

ConversationDetailConversationList